The second-hand marketplace Members Voice Anger Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
